WARRANTY & EXTENDED WARRANTY POLICY

 

WARRANTY ON LAND MOBILE RADIOS AND ACCESSORIES

Kenwood Communications Corporation warrants its Land Mobile Radios and accessories, as follows:

 

HOW LONG IS THE WARRANTY?

This Warranty will remain in effect for two (2 or 3) years for radios, and (1) year for accessories (including rechargeable batteries), measured from the date of purchase by the first end user.

 

EXTENDED WARRANTY

an Avitech EXTENEDED Warranty can be purchased anytime during the manufacture warranty.

Avitech LLC will repair or replace your radio at NO additional cost should your radio be damaged under normal working conditions.

 

AVITECH - Standard Extended Warranty

3-year Extended warranty:  ADD $25

4-year Extended warranty:  ADD $50

 

AVITECH - Premier Extended Warranty

4-year Extended warranty:  ADD $100/$150

5-year Extended warranty:  ADD $200/$300

 

WHO IS PROTECTED?

This Warranty is enforceable only by the first end user.

 

WHAT IS COVERED?

Except as specified below, this Warranty covers all defects in materials and workmanship in KENWOOD Land Mobile Radios and accessories. The following are not covered by the Warranty.

1.  Damage, deterioration or failure resulting from:

  A.  Accident, misuse, abuse, neglect, product modification or failure to follow instructions contained in your Owner’s Manual.

  B.  Repair or attempted repair be anyone not authorized by KENWOOD.

  C.  Installation of parts or accessories that do not conform to the quality or specifications of the original parts or accessories.

  D.  Installation of the product in, or removal of the product from, the vehicle or other site of its use.

2.  Damage or loss occurring during shipment (claims must be presented to the carrier).

3.  Any unit which is not new when sold to the first end user or upon which the serial number has been defaced, modified or removed.

 

WHAT WE WILL PAY FOR AND WHAT YOU MUST PAY FOR?

AVITECH will pay all labor and material expenses for items covered by this Warranty.  If it is necessary to ship the product for Warranty service, you are responsible for the initial shipping charges, but Avitech LLC will pay the return shipping charges incurred in removing the product from the vehicle or other site of use and for reinstallation of the repaired or replaced product.

 

HOW TO OBTAIN WARRANTY SERVICE?

Your KENWOOD Land Mobile Radio or accessory my be serviced by Avitech LLC or any authorized KENWOOD Land Mobile dealer or service center.  Whenever the product is presented for warranty service, you must supply a sales receipt or other evidence of the date of purchase.

 

EXCLUSION OF IMPLIED WARRANTIES AND DAMAGES

Unless considered unlawful or unenforceable under applicable law:

  A.  All implied warranties with respect to KENWOOD Land Mobile radios and accessories, including implied warranties of merchantability and fitness for a particular purpose, hereby are excluded.

  B.  AVITECH’S liability under this warranty shall be limited to the repair or replacement, at AVITECH’s option, or any defective product, and shall NOT include damages of any kind, whether incidental, consequential or otherwise.